"With Profit Tools Track & Trace, my staff can arrive in the office and identify containers that released overnight or earlier that morning. This allows them to get the trucks moving immediately without having to wait for a tracing process. Also, we have the ability to show the customer what the status was or is throughout the process to help resolve issues, and the fact that the release information is received about every 20 minutes is a time-saver."

-- George Campbell, General Manager
MCST Preferred Transportation, Jersey City, NJ

"Without Profit Tools, we could not handle the load or level of the volume of work we are handling right now. It allows us to handle that work efficiently and also allows us to have a great deal of visibility from a management perspective of what we’re handling and for whom. That’s a major component of our operation.”

-- Vanessa Chambers
Hunter Transport Co., Inc., South Carolina

A KEY FACTOR IN SUCCESS

"Profit Tools is a great system and has been a key factor in our success."

-- Leo Benitez
Southern Global Logistics, LLC, Florida

PROFIT TOOLS PROVIDES COST-SAVINGS OF NEARLY $50,000

I want to take this time to say “thanks” for all your great work to help KB improve our company and to use our time more efficiently. It is a pleasure to work with Profit Tools and all its wonderful people. We have converted to Quickbooks and added Profit Tools email invoices. This will be a great time-saver and a more professional look for KB. The cost-savings to KB for one year will be close to $50,000. We are very excited for the future and the new products that Profit Tools will be offering.

Thanks again for all the wonderful things you and the staff have helped us with.

-- Bob Peters
KB Transport, Inc., Louisiana

The information we received from the on-site visit allowed me to spend only one- to-two days completing settlements, whereas before it would take me about four days. We were considering hiring one or two more people to handle the work load, but now we will not need to. The minimal amount of funds we spent to bring a Profit Tools professional onsite saved us from having to spend money on additional employees.

-- Becky McNeely
Multimodal Trucking, Indiana

Our Profit Tools representative Ray was very informative, professional and well received. The fact that he has used Profit Tools in a production environment lends a much-needed human aspect to something that is usually a much to structured endeavor. Ray was also able to show us many short cuts that someone who has not used Profit Tools in such an environment most likely could not because they have never had the need for them.

-- Mike Van De North
Cushing Transportation

Thank you for allowing your representative Terry to visit our offices and update us on how our system can better serve us. During his stay here, we learned several processes that will allow us to save time, which in turn will save us money.

-- Michelle Bray, Vice President Operations
TRX Inc.

Our overall perception of the Profit Tools on-site visit is that it was very productive.

-- Mike Simon
KBM & Co., LLC

Sharon not only learned about our business from over the phone and caught up more when she was onsite, but she adapted the Profit Tools system to our business. Without the on-site visit, our installation would have taken weeks longer, the phone and remote access just does not provide the necessary interaction to install a tool of this nature.

-- Nick Hemmert
Major Carriers

Even though we are a small start-up company it was well worth the cost to have an on-site visit from a Profit Tools representative. Terry was very patient and has a great knowledge of the trucking market. He made difficult technical terms easy for us to understand and we have been going full-speed ever since he left without any problems.
I am sure we will need him for some questions but so far everything is going great. We are completely using the Profit Tools system and it has helped us in every phase.

-- Russ Buffaloe
Forward Air, Inc.

The on-site visit was definitely worth the cost. Terry was great to work with and he provided a great deal of insight on features in Profit Tools that we were not using at the time. As a result, we will be adding on some additional modules for settlements and auto rating. It was a great training experience.

-- Monique Schuiler
Crossroad Centers

Our Profit Tools on-site visit was excellent. It was very productive and informative.

-- Ellis Troup, Safety Director
Harrell Transportation Inc.

I would rate the overall Profit Tools on-site visit as a success. I firmly believe that no matter how much preparation goes in before hand, the true test is actually using the system in your everyday environment. Some of our people had the ability to pick up the ball and run with it.

-- Mark P. Assetta
M&G Transport Co Inc.

Are you tired of your driver calling you in the middle of the night because they cannot find the container you dispatched to them in the yard, only to find you dispatched the incorrect number? Is your rail billing not in when your driver shows up to the rail? Are invoices being rejected? How can you fix these problems? Get the latest version of Profit Tools. The Check Digit functionality is a great add-on for Intermodal companies!

-- Bill Miller
Mo-Kan

Since implementing Profit Tools, we have grown from ten trucks and just myself behind the dispatch desk to 50 trucks and continued growth. We just completed out 100,000th load in Profit Tools. Without Profit Tools, there’d be no way that we’d be able to handle 1,400 loads per month. Profit Tools came in with an easy situation and an easy solution to what was a dispatching problem, but also solved my billing problem. I’m billing for all those loads now and I’m getting paid for all those loads. Our billing cycle is very quick. Profit Tools allows us to do that, and I feel very comfortable that we’re billing for everything that we’re doing.

I was once asked about what I thought about the Profit Tools system and my response was, “I don’t think about it at all. I don’t have to worry about the technical side of the system because it works well.” Profit Tools knows tucking, and actually that was one of settling points when I visited them in person. When I found that the trainers were dispatchers themselves, I knew that they’d know what they were talking about. I think that’s been a huge plus for us choosing Profit Tools

-- Adam Feiges
Cloverleaf Transport

I’ve had the opportunity to work with several other systems, and the thing that Profit Tools brought was simplicity and the ability to manage shipments easily. Profit Tools allows us to have probably four fewer people doing the job today, than we would have had using a T-card system.

-- Michelle Bray, General Manager
TRX Trucking

Profit Tools is very friendly, proactive, and very reactive when they need to be. Up-to date notices on new releases and new features, good training and excellent customer support.

-- Tom Burke, President
TRX Trucking

Being new to the business, I really appreciated the patience by Profit Tools to walk me through the processes and clarifying items when needed. It really helped me to have Profit Tools there to explain how we can keep the business from each of our ‘branches’ separate, yet still intertwine things (such as revenue reporting) when needed. The reporting features you showed me are currently very under utilized, and now we know how to pull out some really slick stuff that we will find very useful.

-- Aaron Korn
Western Maritime Express

The response time and customer service offered by Profit Tools is just outstanding.

-- Pat Holland
Masselink

Due to new requirements for testing all applications before putting them into production, I was really under the gun to get a test server up and running so I could test the new version of Profit Tools. Thanks to Profit Tools, I will be able to get the new version into production to correct the EDI situation we were having. I realize that this was not a normal situation for Profit Tools and I am very happy with the professional manner the Profit Tools team went about getting two servers on the same network and keeping them from stepping on each other. In addition, the willingness to explain what was happening was very helpful in understanding the Profit Tools system.

-- Curtis Olson, Business Applications Manager
Greatwide

I am very impressed with the Profit Tools ‘Help’ menu. A couple of years ago, when we first purchased Profit Tools, the Help menu was no more than a single screen shot of the problem. Now, it is not only informative, but also very helpful. I can’t could how many times we have used it with positive results in either solving our problem(s) or simply finding something new out about the program.

-- Scott Witt
The D/C Group

My IT Contractor said that you were terrific and wished that more providers offered your quality of service. Thanks again for your prompt assistance. It is greatly appreciated.

-- Lisa Allen
LTS Transport

My original reason to purchase the email billing module was to save on postage, paper and envelopes. Other factors I considered were the wear and tear on the printer, the label to assemble invoices for mailing, and the transit time in the mail system.

In additional to savings mentioned above, I love the Profit Tools email billing option because you can put an invoice in a recipient’s hands in a matter of minutes, bypassing the fax machine and all these delays associated with it, cutting the delivery time of an invoice from days to minutes AND as a collection tool, being able to get the invoice to a specific person, again in minutes is the best part of all. Because when you’re doing collections how many times have you been asked for a copy of invoice? The customer set-up is easy and flexible, the invoice is neat and clear, no more waiting for printers to print or faxes to connect. This is a must-have feature!

-- Charlie Itz
Itz-Ohlson Transport

-- Michael Gallagher
Big Daddy Dryage

Mark was very helpful and I have successfully completed my first billing on my computer without having to run across the room and use another computer. My life is complete. Thanks, and give Mark a gold star for his sense of urgency to my need. Terry gets one, too, for his help yesterday. Y'all are the best!

-- Barbara L. Wood-Swanger
FORWARD AIR/CTS