Auto
E-Mail
Module
E-mail
notification automatically sends communications to a pre
set list of recipients as specified events are completed
in moving a shipment. You can also email a shipment confirmation
to the customer with a click of a button to let them know
you received the order. Upon confirmation of a pickup,
for example, the shipper's agent and the consignee can
be notified that the freight is on the way. You may wish
to notify all of the key contacts at an import warehouse
whenever a container has been dropped in their yard, with
details of what it contains and the deadline for unloading
it.
You control who gets information, what information they
get, and at which points in the process they receive it.
Customers have also reported that customer service phone
traffic reduces by 20% with use of this module. Also,
automatically send accessorial notifications and accessorial
authorizations if your customers/prospects require these
types of notifications/authorizations - gaining you more
business.
For Intermodal carriers, generate daily alerts to customers
of all containers in or approaching storage and per diem.
