I want to take this time to say “thanks” for all your great work to help KB improve our company and to use our time more efficiently. It is a pleasure to work with Profit Tools and all its wonderful people. We have converted to Quickbooks and added Profit Tools email invoices. This will be a great time-saver and a more professional look for KB. The cost-savings to KB for one year will be close to $50,000. We are very excited for the future and the new products that Profit Tools will be offering.

Thanks again for all the wonderful things you and the staff have helped us with.

-- Bob Peters
KB Transport, Inc., Louisiana

The information we received from the on-site visit allowed me to spend only one- to-two days completing settlements, whereas before it would take me about four days. We were considering hiring one or two more people to handle the work load, but now we will not need to. The minimal amount of funds we spent to bring a Profit Tools professional onsite saved us from having to spend money on additional employees.

-- Becky McNeely
Multimodal Trucking, Indiana

Are you tired of your driver calling you in the middle of the night because they cannot find the container you dispatched to them in the yard, only to find you dispatched the incorrect number? Is your rail billing not in when your driver shows up to the rail? Are invoices being rejected? How can you fix these problems? Get the latest version of Profit Tools. The Check Digit functionality is a great add-on for Intermodal companies!

-- Bill Miller
Mo-Kan

Since implementing Profit Tools, we have grown from ten trucks and just myself behind the dispatch desk to 50 trucks and continued growth. We just completed out 100,000th load in Profit Tools. Without Profit Tools, there’d be no way that we’d be able to handle 1,400 loads per month. Profit Tools came in with an easy situation and an easy solution to what was a dispatching problem, but also solved my billing problem. I’m billing for all those loads now and I’m getting paid for all those loads. Our billing cycle is very quick. Profit Tools allows us to do that, and I feel very comfortable that we’re billing for everything that we’re doing.

-- Adam Feiges
Cloverleaf Transport

“I was once asked about what I thought about the Profit Tools system and my response was, “I don’t think about it at all. I don’t have to worry about the technical side of the system because it works well.”

-- Adam Feiges
Cloverleaf Transport

When we have a problem, or a question, or need just a little bit of training, communication with Profit Tools is great. Nine out of ten times I can have a problem solved in just one call.

-- Adam Feiges
Cloverleaf Transport

I’ve had the opportunity to work with several other systems, and the thing that Profit Tools brought was simplicity and the ability to manage shipments easily. Profit Tools allows us to have probably four fewer people doing the job today, than we would have had using a T-card system.

-- Michelle Bray, General Manager
TRX Trucking

Profit Tools is very friendly, proactive, and very reactive when they need to be. Up-to date notices on new releases and new features, good training and excellent customer support.

-- Tom Burke, President
TRX Trucking

Being new to the business, I really appreciated the patience by Profit Tools to walk me through the processes and clarifying items when needed. It really helped me to have Profit Tools there to explain how we can keep the business from each of our ‘branches’ separate, yet still intertwine things (such as revenue reporting) when needed. The reporting features you showed me are currently very under utilized, and now we know how to pull out some really slick stuff that we will find very useful.

-- Aaron Korn
Western Maritime Express

The response time and customer service offered by Profit Tools is just outstanding.

-- Pat Holland
Masselink

We’re part of a large organization where we deal with a lot of software suppliers, specialized software suppliers and different management systems. I can honestly say that without a question, our relationship with Profit Tools is, of all those different relationships, the best.

-- Adam Feiges
Cloverleaf Transport

Due to new requirements for testing all applications before putting them into production, I was really under the gun to get a test server up and running so I could test the new version of Profit Tools. Thanks to Profit Tools, I will be able to get the new version into production to correct the EDI situation we were having. I realize that this was not a normal situation for Profit Tools and I am very happy with the professional manner the Profit Tools team went about getting two servers on the same network and keeping them from stepping on each other. In addition, the willingness to explain what was happening was very helpful in understanding the Profit Tools system.

-- Curtis Olson, Business Applications Manager
Greatwide

I am very impressed with the Profit Tools ‘Help’ menu. A couple of years ago, when we first purchased Profit Tools, the Help menu was no more than a single screen shot of the problem. Now, it is not only informative, but also very helpful. I can’t could how many times we have used it with positive results in either solving our problem(s) or simply finding something new out about the program.

-- Scott Witt
The D/C Group

My IT Contractor said that you were terrific and wished that more providers offered your quality of service. Thanks again for your prompt assistance. It is greatly appreciated.

-- Lisa Allen
LTS Transport

Profit Tools is very helpful in how we actually pay the drivers, and franking on the other side of things, I never get complaints from the drivers such as “I didn’t get paid for this,” or “I think I was shorted,” or “You didn’t give me this assessorial that I was promised.” We’re not having billing problems.

-- Adam Feiges
Cloverleaf Transport

My original reason to purchase the email billing module was to save on postage, paper and envelopes. Other factors I considered were the wear and tear on the printer, the label to assemble invoices for mailing, and the transit time in the mail system.

In additional to savings mentioned above, I love the Profit Tools email billing option because you can put an invoice in a recipient’s hands in a matter of minutes, bypassing the fax machine and all these delays associated with it, cutting the delivery time of an invoice from days to minutes AND as a collection tool, being able to get the invoice to a specific person, again in minutes is the best part of all. Because when you’re doing collections how many times have you been asked for a copy of invoice? The customer set-up is easy and flexible, the invoice is neat and clear, no more waiting for printers to print or faxes to connect. This is a must-have feature!

-- Charlie Itz
Itz-Ohlson Transport

-- Michael Gallagher
Big Daddy Dryage

Profit Tools knows tucking, and actually that was one of settling points originally, when I came to visit you in person. When I found that the trainers were dispatchers themselves, I knew that they’d know what they were talking about. I think that’s been a huge plus for us choosing Profit Tools.

-- Adam Feiges
Cloverleaf Transport

Mark was very helpful and I have successfully completed my first billing on my computer without having to run across the room and use another computer. My life is complete. Thanks, and give Mark a gold star for his sense of urgency to my need. Terry gets one, too, for his help yesterday. Y'all are the best!

-- Barbara L. Wood-Swanger
FORWARD AIR/CTS