Answer their questions before they call! Enables the system to send
E-mail Notification
automatically to a pre set list of recipients as specified events are completed in moving a
shipment. Upon confirmation of a pickup, for example, The shipper's agent and the
consignee can be notified that the freight is on the way. You may wish to notify all of the
key contacts at an import warehouse whenever a container has been dropped in their
yard, with details of what it contains and the deadline for unloading it.
You control who
gets information, what information they get, and at which point(s) in the process they get
it. Our customers tell us auto e-mail reduces their customer service phone traffic by at
least 20%. The number of Auto E-Mail Notification licenses must equal the total number
of Operations licenses in place. An Operations license is required for each Auto E-Mail
Notification license in use.
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