Contacting Technical Support
At Profit Tools, we are committed to providing superior service in everything we do...
this includes providing quick solutions to our customers' technical questions. To ensure you are receiving the most prompt service available, we have a dedicated technical support email (firstname.lastname@example.org) that is monitored by several members of our support team. By emailing the support team directly at email@example.com, rather than an individual technician or trainer, you will be ensured the quickest response from our technical service team. Additionally, for the most efficient technical support by phone, you are encouraged to call the main office number at (603) 659-3822 during standard business hours of 8:00am-5:30pm EST, Monday - Friday. For after hours and weekend support, you should call (603) 289-7795. This will ensure that your call is directed to the proper technician with minimal transfers. For additional contact information, please visit our Customer Support page.
Have you had an opportunity to review our latest webinar recording, "Filtering, Sorting, & Exporting Reports"?
This was the second of three webinars in out latest "Report Series". If you would like to review this recorded webinar, be sure to visit the "Feature & Training Video" section of our customer support page. The final webinar in the Reports Series will be on September 26, 2013, so keep a look out for the registration email next week!
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