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Proven solutions. Proven results.
Profit Tools has a proven track record in customer service, training and implementation, providing measurable results, and overall customer satisfaction. See what some of our customers have to say about their experiences with Profit Tools. If you would like a customer reference please contact us and we will be happy to provide you with one in your area.
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"Profit Tools has improved our operation in several important ways. It dramatically reduced our consumption of paper, the time spent photocopying, and many repetitive tasks. Our billing is less time consuming and the process of investigating aged receivables and collecting delinquent bills is now streamlined."
Ken Kimsey, Cornerstone Transportation, Inc., Forest Park, GA
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"I'm very excited with the ease of use and the information activeT.R.A.C. is providing. In the current market every little thing helps to keep current customers and attract new ones."
Paul Gerou, BarOle Trucking, Inc., Centerville, MN
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"TRX has been a Profit Tools customer for over 8 years. From the very beginning Profit Tools enabled our organization to effectively manage our trucking business. Since we began we've added 12 terminal locations, and without Profit Tools and the efficiencies it's afforded us, we could not have grown as quickly as we did. As EDI developed and became a requirement for some of our customers, Profit Tools was there to provide the technical expertise to integrate this smoothly into our trucking software. Thank you Profit Tools for 8 years of great service."
Tom Burke, TRX, Minneapolis, MN
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"I've been a Profit Tools user since April of 1998 and I still get excited about new releases. The people at Profit Tools are always adding features and improving functionality that makes it easier to do my job. The most exciting module I've added so far in 2010 is activeT.R.A.C. There is an awesome amount of information available to your customers that have access to activeT.R.A.C. and the setup process is simple."
Charlie Itz, Itz-Ohlson, Everett, MA
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"I just wanted to say thanks for adding the class coding feature to Profit Tools. This feature is great! It frees up about 4 or 5 hours of my time each week."
Monique Schuller, Cross Road Centers, Kenner, LA
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"We had a problem with our telephone lines and had no way of faxing out our orders. I called Profit Tools and the person I spoke with was a tremendous help and very patient. She stayed on the phone with me to help install an email program that allowed us to email our orders out. She stayed on the line with me until all of our computers were working properly with this program. She was very courteous and pleasant during this time."
Ronnie Walter, Stainless Transport, Lyndhurst, NJ
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"As a software engineer with development, implementation, and high level troubleshooting duties for over 20 years, I have to say how pleased I am by the professionalism and attentiveness with which Profit Tools approached the problems we had. I was on the other side of the phone from where I sat for many years, and the experience was a positive one."
Mitchell Glassman, James Global Logistics, Cape Canaveral, FL
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"We had a situation with our server and back-up being corrupted. Luckily we were able to retrieve our data with the help of the Profit Tools support staff and my systems administrator. The staff at Profit Tools treated me like I was their only customer during this time of urgency. I believe the commitment and personal attention of the customer service staff separates Profit Tools from any other software provider out there."
James Yun, PB Express, Inc., Rocky River, OH
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"The Profit Tools' User Conference had great information and good discussions. I learned new things about the system and have some productivity items to implement when I get home. This trip will pay for itself!"
Anonymous comment, 2009 User Conference |
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